SOLUTION AREAS: FIELD SERVICE
Whether your field service employees repair equipment, take readings, deliver gas cylinders or conduct inspections, they all have one thing in common – they have been called upon to resolve a problem. Your technicians must have the information, knowledge and tools to resolve the problem quickly and correctly.
Field service solutions from Taylor Data Systems will optimize the resolution process with the right mobility product and solution for the job.
- GPS tracking
- Signature capture
- Dispatch new or changed tasks
- Real-time data utilizing cellular technology
- Access schedules, routing and map information
- Mobile printing such as receipt or inventory
- Accurate asset and inventory management with bar code scanning
- Eliminate requirement to complete manual records
- Field service technician can accurately record information as he performs process
- Management reporting available immediately
- Keep in touch with dispatch for new or changed work orders
- Process information for invoices and/or electronic payments